Refund Policy

jointeca agrees to the following refund/cancellation schedule after the signature of agreement. jointeca agrees to waive charges incurred if we are unable to resolve the issue. If the issue has been resolved and CUSTOMER wishes to cancel jointeca may charge a service fee at a rate up to $30/hour and refund the outstanding amount with the schedule shown below.

One Time Support Yearly Subscriptions
Full Refund Within 7 Days Within 7 Days
50% Refund Within 7-21 Days Within 7-30 Days
30% Refund Within 21-30 Days Within 31-60 Daysd
10% Refund Within 31-45 Days Within 61-90 Daysd
0% Refund After 46 days After 91 days
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Disclaimer:Jointeca Education Solution Ltd. is an independent technical support service provider for a large variety of third party products, brands and services. Any use of Trademarks, Brands, Products and Services is referential and jointeca Education solution Ltd., hereby, disclaims any association, affiliation - direct or indirect, or representation in any form, of any such brand, product or service.

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